XANTHE IS NOT RESPONSIBLE FOR NATURAL WEAR. WE STAND BY OUR PRODUCTS AND OUR QUALITY.

HOW SHOULD I STORE MY JEWELRY?

We recommend storing your XANTHE pieces in the jewelry pouch they ship in. Store each piece individually to avoid scratching. The jewelry pouches are also great to use while traveling to protect your jewelry.

HOW DO I TAKE CARE OF MY JEWELRY?

We strongly suggest you remove your jewelry while showering, swimming and exercising. Please avoid contact with perfumes, lotions or hair products as they contain chemicals and oils that can increase the wear on your pieces. Do not use harsh chemicals, bleach, oil, jewelry cleaners, or polishing cloths, this can affect the finishing.

CAN I SHOWER OR SWIM WITH MY JEWELRY?

For best care, do not shower or swim with your items. Keep them in a cool dry place and remove before bathing. If you wear your pieces in water, this will impact the finishing and plating- and wear them down over time. Gold is the softest metal. Be gentle with it.

WHAT IF MY JEWELRY TURNS COLOR?

Every person’s unique skin oils react differently to certain metals and plating. We are not responsible for your skin's reaction to our products. Gold- and silver- plated jewelry will turn naturally over time, and there is no way to reverse this. You can prolong the life of your XANTHE pieces by following our care recommendations.

WHAT SHOULD I USE TO CLEAN MY JEWELRY?

For best cleaning, we recommend using a flannel cotton cloth to polish the jewelry to avoid scratching.